Patient guide
Preparing for an online skin consultation
Clear information helps the doctor decide whether online review is suitable and when direct examination is safer.
Take useful photos
- Use bright, even light
- Avoid filters and heavy zoom
- Include one close view and one wider view
- Keep the affected area in focus
- Upload only images needed for review
Prepare an accurate history
- When the concern started
- Which body areas are affected
- Whether it is changing or spreading
- Allergies and important health conditions
- Previous care and any reaction to it
Know when online review is not enough
This service is for non-emergency skin concerns only. Online photo review has limitations and does not replace physical examination when required. If you have severe pain, fever, rapidly spreading infection, breathing difficulty, swelling of lips/eyes, bleeding lesion, serious allergic reaction, or any emergency symptoms, seek urgent in-person medical care.
Ready to request a review?
Read the service details and submit only if the concern is non-emergency.